You really did do a very, very good job. Actually, excellent!…
Dear Mr. Bayer:
We received your letter of October 22, confirming the completion of our action against Hugo G. After showing the letter to my husband, we both remarked that we were very, very satisfied with your representation and filed the letter in the file cabinet. Then I took it out and reread it. It would have been very easy just to file the letter away and say nothing more about it, however, we think a reply is in order.
You really did do a very, very good job. Actually, excellent! You kept your word and did everything that you originally proposed to me from the outset. You always returned my calls as promptly as you could, even from your car cell phone if needed. You never once tried to evade, misrepresent our condition or the probable outcome, matter of fact you were conservative, not wanting to get me over enthused about our eventual outcome and when it would be over. And you never changed your fee or added anything to it. Not once. As you know, my husband and I are on a fixed income and we were holding our breath, wondering what was next. You really are remarkable. Just thought you should know, we really do appreciate someone who really does an excellent job and keeps his word. You are very definitely a credit to your profession.
Jerry & Nicki N.